Brewbird’s monthly subscription model created an extremely manual, tedious, and complicated process for their Finance team to manage subscription billing for their hardware-as-a-service offering.
Creating Magical Experiences with Coffee
BrewBird is at the forefront of the drip coffee and technology industry. Having designed the world’s most technologically advanced coffee brewing platform to create a magical experience, using whole beans in compostable pods, BrewBird get the freshest cup of coffee ground-to-order with a touch of a button.Their partnership with the best roasters in the world enables them to deliver drip coffee to offices right after it’s roasted and brew it to their exact specifications.
The Headache of Managing Recurring Revenue + Ad Hoc Purchases
Brewbird’s monthly subscription model created an extremely manual, tedious, and complicated process for their Finance team to manage subscription billing for their hardware-as-a-service offering. Translating those contracts to cash became a challenge for the small team, especially as they experienced exponential growth. The need to support ad hoc billing for pod orders on a frequent but irregular cadence became another complexity to manage across Operations, Customer Success and Finance.
One Solution to Manage Contracts to Cash
Using tabs to automate their Contracts to Cash solution, Brew Bird is able to get a centralized view to revenue, including:
Automated Billing for Monthly Subscription & Usage Based Orders
Customer Payments & Reconciliation
tabs Eliminates Human Error to Support Flexible Business Models
With tabs, Brewbird is able to reduce the time to collect cash while preventing revenue leakage. By usingAI to ingest contracts and increase accuracy in billing terms directly off contracts to eliminate mistakes and under-billing, Brewbird’s Finance team can handle a high volume of monthly as well as on-demand billing in a scalable way. With the tabs foundation in place, Brewbird also has the option to evolve pricing models over time without additional administrative burden. For example, creating variable pricing for different pod varieties, setting up pod bundles or tiered subscriptions is as simple as a few clicks within tabs versus having to set up a new accounting process. With a lean Finance team, tabs enables Brewbird to avoid hiring more internal and external resources to help with invoicing and collections